Big Bank Beauty LLC Policies

The Big Bank Lashes is not responsible for carrier delay, lost or stolen packages.

Tax is charged

Please double check your address before checkout to confirm the address was entered correctly. We are not responsible for packages sent to the wrong address.



We do not accept returns on opened and used products. If you have a defective item, please submit a claim 7 days after receipt of product. 


Customer is responsible for all shipping of returns.



All items are NON REFUNDABLE!

Pick up is NOT available with online orders!


Dm us @bigbankbeauties on instagram for any further questions.